Terms and Conditions

Using Crickez Terms and Conditions

Please read these Terms & Conditions carefully before using the Crickez platform. They cover accounts, payments, bonuses, gaming conduct, and other important matters in detail.

Last Updated: January 2026
Language: English
18+
Age & Eligibility Requirements

You must be at least 18 years old to create an account on Crickez. This platform is strictly prohibited for minors. Providing accurate information at registration is mandatory.

Deposit & Withdrawal Policy

All deposits and withdrawals are processed through local payment methods such as bKash, Nagad, and Rocket. Withdrawal requests are completed within 1–3 minutes after verification.

Bonus Usage Terms

Every bonus comes with its own wagering requirement. The required bets must be completed before any bonus funds can be withdrawn. Misuse of bonuses may result in account termination.

Security & Privacy

All your data is protected with SSL encryption. Crickez never shares your personal information with third parties. For full details on our privacy practices, please visit the Privacy page.

Prohibited Activities

Creating multiple accounts, bonus fraud, system manipulation, or any other form of fraudulent activity is strictly prohibited. Any such incident will result in immediate account closure.

Responsible Gaming

Crickez believes in responsible gaming. We offer self-exclusion, budget limits, and session time tracking tools. Our goal is to ensure that gaming never becomes a source of harm.

Important Notice: These Terms & Conditions constitute a legal agreement governing use of the Crickez platform. By using the site, you automatically agree to all of these terms. If you object to any term, please refrain from using the platform.

1 General Terms & Conditions

Crickez An online gaming platform designed specifically for users in Bangladesh. These Terms & Conditions ("Terms") apply to the use of the Crickez website and all its services. By accessing the platform or creating an account, you confirm that you have read and fully agree to these Terms.

Crickez reserves the right to modify these Terms & Conditions at any time. Continued use of the platform after any changes will be taken as your acceptance of the new terms. We recommend visiting this page regularly to stay informed.

In these terms, "we", "our", or "Crickez" refers to the company operating the platform. "You" or "user" refers to any registered or unregistered visitor.

2 Account Register

A valid account is required to play games and process payments on Crickez. All information provided at registration must be truthful, accurate, and complete. Accounts created with false information will be immediately closed and any deposited funds may be forfeited.

Account registration requirements:

  • Each individual may only create one account
  • The mobile number and email used at registration must be active
  • Keeping your account password confidential is your own responsibility
  • NID or birth registration certificate may be required for identity verification
  • Multiple accounts using the same device, IP address, or payment method are prohibited

Please Note: If you notice any suspicious activity on your account after logging in to Crickez, please contact our support team immediately. You are responsible for keeping your own account secure.

3 Age & Eligibility Requirements

Crickez only 18 years of age or older for individuals. Use of this platform by minors is strictly prohibited. Providing a false age during registration constitutes a violation of these terms and may result in account closure and forfeiture of any winnings.

Crickez may request identity verification for age confirmation at any time. Withdrawals may be temporarily suspended until verification is complete.

Warning: If you become aware that a minor in your household is using this platform, please contact our support team immediately. Child protection is our highest priority.

4 Deposit Policy

Crickez currently supports deposits via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 200. When making a deposit, always enter the correct amount and mobile number. Incorrect details may cause the transaction to fail, and refunds may take time to process.

Important deposit information:

Deposits are typically credited to your account within 5 minutes. If there is a delay, please contact support with a screenshot.
Third-party deposits are not accepted. Payments must be made from a mobile number registered in the account holder's own name.
Crickez does not charge any deposit fees. However, your mobile banking provider may apply their own transaction charges.
Unusually large deposits may be temporarily held for verification purposes.

5 Withdrawal Policy

Crickez withdrawals are fast and secure. Once a request is approved, funds are typically transferred within 1–3 minutes the funds will be credited to your mobile banking account. Minimum withdrawal amount is BDT 300.

Before making a withdrawal, ensure your account is fully verified. Withdrawals from unverified accounts may be temporarily suspended. Winnings earned from bonuses require the applicable wagering conditions to be met before withdrawal.

Withdrawal terms:

  • Withdrawals can only be made to the mobile number used for the deposit
  • Bonus balance cannot be withdrawn until wagering requirements are met
  • Withdrawals may be held pending investigation in cases of suspicious activity
  • Daily withdrawal limits apply; contact support for details

6 Bonus & Promo Terms

Crickez offers a range of bonuses — welcome bonuses, reload bonuses, cashback, and referral bonuses. Each bonus comes with its own terms that must be read before claiming.

General Bonus Terms:

  • Welcome Bonus: 100% bonus on your first deposit, wagering x20
  • Reload Bonus: Bonus on a fixed deposit amount each week, wagering x15
  • Cashback: A percentage of weekly losses returned as cashback, withdrawable directly
  • Referral Bonus: Refer a friend and both of you earn a bonus, wagering x10

Bonus Rules: You cannot claim another bonus while one is already active. Attempting to withdraw before meeting bonus wagering requirements will result in the bonus being cancelled. Proven misuse of bonuses will result in account closure.

7 Gaming Code of Conduct

Crickez is committed to providing a fair and enjoyable gaming environment. All users are required to follow this code of conduct. Game outcomes are entirely random and impartial — no result is predetermined.

Disrespectful behavior toward other users or dealers in Live Casino or any other session may result in removal from that session. Repeated misconduct will lead to permanent account closure.

8 Prohibited Activities

The following activities are strictly prohibited on Crickez and will result in immediate account closure:

Creating multiple accounts or using another person's account
Manipulating the bonus system or obtaining bonuses through fraudulent means
Using automated software, bots, or scripts to play games
Using the platform for money laundering or as a channel for illegal funds
Exploiting game vulnerabilities or bugs for unfair advantage
Threatening or harassing other users or Crickez staff

9 Account suspension and closure

Crickez reserves the right to suspend or permanently close any account, with or without cause. In cases of terms violations, funds in the account may be forfeited.

You may request to close your account at any time. You will be given the opportunity to withdraw any valid balance before closure. Once the account is closed, all associated data is securely retained.

10 Responsible Gaming

Crickez believes gaming should be a source of entertainment, not addiction. We care about the health and well-being of our users. To support that, we provide the following tools:

  • Self-Exclusion: Option to temporarily or permanently exclude yourself from the platform
  • Daily Budget Limit: Option to set your own daily betting limit
  • Time Limit: Set a limit on how long you play in a single session
  • Cooling-Off Period: Option to take a break from gaming for a set period

Gaming is never a solution to financial or personal problems. If you feel gaming is getting out of your control, please Responsible Gaming page Visit us or contact our support team.

11 Privacy & Data Protection

Your personal information is of the utmost importance to us. Crickez uses industry-standard SSL encryption to keep all data secure. We never sell your personal information to third parties.

However, information may be disclosed when required by law or during an official investigation. To read our full privacy policy, Privacy Policy page Visit us.

12 Right to Modify Terms

Crickez may update or modify these Terms & Conditions at any time. Registered users will be notified of significant changes by email or platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If any provision of these terms is found to be invalid or unenforceable, all remaining provisions shall continue in full force. In the event of any dispute regarding the interpretation or application of these terms, the decision of Crickez shall be final.

About the Terms & Conditions General Inquiries

No, each person may only hold one account. Running multiple accounts from the same device, IP address, or payment method is a direct violation of Crickez Terms & Conditions. If detected, all associated accounts will be closed.

Each bonus has its own wagering requirement. Typically, the Welcome Bonus carries x20 wagering and the Reload Bonus carries x15. For example, a BDT 1000 bonus with x20 wagering means you need to place a total of BDT 20,000 in bets. Please read the terms of each bonus offer for full details.

Once a withdrawal request is approved on Crickez, funds are typically transferred to your bKash, Nagad, or Rocket account within 1–3 minutes. First-time withdrawals may take a little longer due to identity verification.

Yes, you can request account closure or self-exclusion at any time through our support team. You will be given the opportunity to withdraw your valid balance before the account is closed. We are always here to support responsible gaming.

For significant changes, a notification will be sent to your registered email and the "Last Updated" date on this page will be revised. We recommend checking this page regularly.
18+

Join Crickez and play safely

Done reading our Terms & Conditions? Register on Crickez now and enjoy gaming responsibly. Thousands of players across Bangladesh are waiting for you.

Play responsibly. For users aged 18 and above only.

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