Responsible Gaming

At Crickez Responsible Gaming
Stay in Control, Stay Entertained

Crickez believes gaming should be a source of entertainment, not stress. Our Responsible Gaming The policy gives you the tools to set limits, assess yourself, and seek help when needed — so gaming always stays enjoyable.

18+ Adults Only Secure Platform 24/7 Support
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Your Safety Is Our Responsibility

Protect yourself from gaming addiction. Set limits, stay aware, and take a break when you need one.

Benefits of Setting a Deposit Limit
Self-Exclusion Options
Free Consultation Service

For Responsible Gaming The Crickez Commitment

We do more than entertain — we also look after your mental well-being and financial safety.

Personal Limit Settings

At Crickez, you can set your own daily, weekly, or monthly deposit limits. These limits cannot be exceeded, helping you stay within your budget.

Self-Exclusion Benefits

If you feel like you need a break, Crickez's self-exclusion tool lets you temporarily close your account for a set period. Options range from a single day all the way to permanent closure.

Session Time Control

To help prevent extended play sessions, Crickez offers a session timer feature. You will receive an automatic alert when your set time is up, and you can choose to end the session at that point.

Transaction History Review

You can view your full gaming and transaction history at any time — making it easier to understand your spending patterns and make informed decisions.

Minor Protection

Crickez strictly enforces an 18+ policy. No account can be created without age verification. We take every precaution to keep minors in your household safe.

Professional Support

If signs of addiction appear, Crickez can connect you with a professional counselor. Our support team is available around the clock to help.

Important to remember: Gaming is for entertainment. If you ever feel like it is taking over your life — reach out for help now. Crickez is always here for you.

1 What Responsible Gaming Means

Responsible gaming means keeping gaming a healthy part of your life — where you stay in full control of your budget, your time, and your emotions. At Crickez Responsible Gaming That's the point — the game is there for you, not the other way around.

Whether you play at an online casino, slots, or Live Casino, certain core principles should always guide your gaming. Crickez wants every player to play mindfully and never face financial or emotional distress.

⚠️ Please Note: Never treat gaming as a source of income. It is a form of entertainment. Do not chase losses by placing bigger bets — that is the most common mistake.

Core Principles of Responsible Gaming:

  • Only bet money you can afford to lose without affecting your household finances
  • Set a daily or per-session time limit for play
  • Do not chase losses by increasing your bets in a hurry
  • Do not play while under the influence or when you are feeling stressed
  • Never assume a win is guaranteed — every game involves chance and uncertainty
  • Talk openly with family or friends about your gaming habits

2 Gaming Addiction Risk Levels

Not everyone's gaming experience is the same. Some people stay in control easily; others gradually drift toward addiction. Crickez wants you to understand where you stand and take action before it's too late.

✅ Low Risk — Normal Gaming

You play within a set budget, you can stop when you need to, and gaming does not affect other areas of your life. This is healthy gaming behavior.

⚠️ Moderate Risk — Stay Alert

You occasionally go over budget, feel frustrated after a loss, or play longer than planned. At this stage, setting limits is important.

🚨 High Risk — Seek Help Now

If you hide your gaming, borrow money to bet, neglect work or relationships, or feel restless when you cannot play — seek professional help now.

3 Self-Assessment

Ask yourself the questions below. If you answer "Yes" to three or more, it is time to use the responsible gaming tools — and to seek help if needed.

1

Have you ever spent more money or time on gaming than you planned?

2

Have you tried to chase your losses by placing more bets?

3

Have you hidden your gaming habits from family or friends, or lied about them?

4

Have you tried to stop gaming but failed, or felt restless when you did?

5

Have you spent money meant for household expenses or bills on gaming?

6

Has gaming caused problems at work, in your studies, or in your relationships?

7

Have you turned to gaming to cope with stress or sadness?

8

Have you borrowed money or sold valuables to cover your gaming expenses?

✅ If All Your Answers Are "No": You are maintaining healthy gaming habits. Still, setting limits now is a good way to stay safe going forward.

🚨 If 3 or More of Your Answers Are "Yes": Contact our support team without delay. Asking for help is not a weakness — it takes courage.

4 Crickez Responsible Gaming Tools

Crickez provides a range of effective tools to keep every player safe. They are completely free and available at any time through your account settings.

Deposit Limit

Set your own maximum daily, weekly, or monthly deposit amount. Once set, it takes effect immediately, and any reduction in the limit applies right away.

Session Timer

Set a time limit for each gaming session. Once the limit is reached, you'll automatically receive an alert and have the option to end the session.

Self-Exclusion

Close your account for 7 days, 30 days, 6 months, or permanently. During this period, logging in will be completely impossible — no exceptions.

Cooling-Off Period

Set a 24 to 72-hour cooling-off period for a short break. During this time, no bets can be placed, but your account remains active.

5 Steps to Set Your Limits

Using the responsible gaming tools at Crickez is simple. Just follow the steps below and set your own limits today.

1
Log In to Your Account

Log in to your Crickez account and click the profile icon in the top right corner.

2
Go to Settings

Go to "Account Settings" or the "Responsible Gaming" menu — all the tools are in one place.

3
Choose Your Preferred Limit

Deposit limits, session timers, or self-exclusion — choose the tool that fits your needs.

4
Confirm

Set an amount or duration and confirm. Lowering a limit takes effect immediately; increasing a limit requires a 72-hour waiting period.

💡 Tips: Make limit decisions with a clear head. Don't try to change your limits mid-session or after a loss — your judgment may not be at its best in those moments.

6 Keep Your Family Safe

Keeping minors away from online gaming platforms is every family's responsibility. Crickez strictly enforces an 18+ policy, and age verification is mandatory.

Still, take the following steps to keep members of your household protected:

  • Never share your Crickez account password with anyone
  • Disable password managers or auto-fill on your device
  • Use parental control software on devices accessible to children or teenagers
  • Always log out after each gaming session
  • If a family member is struggling with addiction to a gaming site, have an open conversation and seek help if needed
18+

Crickez is intended for individuals aged 18 and over only

We verify age at registration. If a minor is found using the platform, the account will be permanently closed.

7 Where to Get Help

Gaming addiction is a recognized mental health condition. There is no shame in it. With the right support at the right time, full recovery is possible. Crickez is committed to helping you.

Crickez Support:

  • Our support team is available 24/7
  • Chat with us directly via live chat about responsible gaming
  • Send a self-exclusion or account closure request by email
  • Your information is kept completely confidential — no judgment, ever

Professional Support:

Seeking help from a professional psychologist or counselor is the most effective step when dealing with gaming addiction. Mental health services across Bangladesh can provide support. You can reach out to your family doctor or the psychiatry department at a local hospital.

✅ Keep in Mind: Seeking help isn't weakness — it takes courage. The sooner you act, the sooner you can get back to living normally. Crickez always puts your well-being above gaming.

About Responsible Gaming General Enquiries

No, self-exclusion does not affect your account balance — it remains fully secure. Once the exclusion period ends or your account is reactivated, you can withdraw those funds. However, no gaming or new deposits are possible while the exclusion is active.

Yes, lowering your deposit limit takes effect immediately. However, increasing a limit is subject to a 72-hour cooling-off period — this rule protects you from making impulsive decisions. It's a key part of how we promote responsible gaming.

Talk to them openly without judgment first. Help them understand it's a recognized problem and that support is available. Encourage them to use Crickez's self-exclusion feature or reach out to our support team. Professional counseling can also be very effective. Your empathy is the most powerful resource they have.

A cooling-off period is a short-term break (24–72 hours) during which betting is paused but your account remains active. Self-exclusion is a longer-term measure that blocks all access to your account — from 7 days up to permanently. Choose a cooling-off period for a brief pause, and self-exclusion for a longer break.

Yes — Crickez believes lasting relationships are built on trust and safety. We want our players to enjoy gaming in a healthy, happy, and controlled way. That's why our responsible gaming tools aren't just for show; they're genuinely effective and easy to use.

Play Responsibly — Join Crickez Today

Your safety and enjoyment are both guaranteed at Crickez. Register on a trusted platform and take full advantage of responsible gaming features.

SSL Secured  •  Responsible Gaming Guaranteed  •  18+ Only

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